Immediately after your order is
placed
As soon as you have placed your Online order, you will receive a
confirmation E-mail. This will detail the items you have purchased, and
various contact details - but will not show your credit card number for
security reasons.
Our fulfillment centre
AcuMedic Ltd. have a fully
staffed fulfillment centre that you can contact in the unlikely event that you
should experience a problem using our Online ordering service.
Your unique Online shopping reference
When you place an order,
our system will automatically give you an order reference number which is up
to 15 digits in length. Your order reference number will always start with two
letters - usually made up from the initials of your name.
Example:
DB_19010000012
BK2596 - Terrains and Pathology in Acupuncture -
Qty:1 VAT: 0.00 Cost: 27.00 GBP
Please quote this reference
(which is unique to each order you create) and we will immediately trace the
progress of your order should the need arise.
Our
Online operation
We want your Online
shopping experience to be a very positive one. We have been operating a
telephone mail order service for many years, and our Online operation is a
natural extension to this. We have direct telephone numbers for you to get in
touch, and a high-street presence, and are always available to help you trace
your order or assist you in any way.
 AcuMedic orders are processed using a fully secured
SSL-encrypted HTTPS server.
Contacting us in case of difficulty
In the unlikely event that
you feel your online purchases have not been processed as you would wish,
please contact us and we will do all we can to assist you. Please ask for the
Mail Order department.
 Please call us
on +44(0)20 7388 6704 (please ask for Mail Order department)
 Please Email Us
|
