How do I contact you?

Call us on +44(0)20 7388 6704 or e-mail us

How do I place an order?

Follow the prompts in our Online Shop, placing your chosen items into your 'Shopping Cart'.

What forms of payment do you accept?

We accept VISA, Mastercard and most other types of credit card.

Is it safe to use my credit or debit card?

Our system uses a fully secured and encrypted SSL/HTTPS server, and is entirely safe.

Are all of the products in your stores available to buy online?

Almost all, but you can always call us to check if you cannot find what you are looking for!

Will AcuMedic send an order confirmation by email?

We send a unique reference by e-mail, immediately upon receipt of your Online order.

What happens if some or all of the products on my order are out of stock?

Our system will back-order for you, and nothing will be debited from your card until the order is ready.

Do you accept international orders?

Yes. We supply to destinations all over the world

How much do you charge for delivery?

Please see our Shipping section for full details in a tabular format.

When will my credit or debit card be charged?

You will only be charged as your order is being despatched

Will my e-mail details be kept safe?

We never use e-mail addresses for internal mass marketing, unless highly specific and targeted.