Field Guide to the Difficult Patient Interview

Description

With this practical manual in your hands,you'll be sure to maintain sensitivity in a time-pressured,managed-care environment,ensure your patient is fully satisfied that his/her concerns have been addressed. - By Pratt and Gordon. (1999) 201pp

Visually inviting and easy to use, the 'Field Guide Series' is your pathfinder to essential clinical procedures, differential diagnoses, and management strategies.

To ensure authoritative and reliable coverage, each guide focuses on a specific clinical subject and provides key insights from respected leaders in the field.

Inside this superb guide, you'll discover the communication techniques and practical strategies you need to handle even the most difficult patient encounters,

From delivering bad news to dealing with the angry patient to somatization - each chapter defines a commonly encountered problem and examines the cardinal principles and procedures to follow in the interaction.

- "Pearls" in each chapter share insights from the authors' years of experience.

- "Conversation repair" tips help you smooth trouble spots and avoid pitfalls.

- Real-world doctor-patient scenarios ensure better encounters for you and your patients.

With this practical manual in your hands, you'll be sure to maintain sensitivity in a time-pressured,managed-care environment, ensure your patient is fully satisfied that his/her concerns have been addressed and know that your message has been heard and understood.

Date reviewed

12/01/2000

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Currency information and approximate prices for BK3172

Code	Currency	Rate used	Date Exch.	Price
AUS	Australian Dollar	2.369	23-11-2008	43.827
CAD	Canadian Dollar	1.904	23-11-2008	35.224
CHF	Swiss Franc	1.813	23-11-2008	33.541
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EUR	EuroZone	1.182	23-11-2008	21.867
HK$	Hong Kong Dollar	11.484	23-11-2008	212.454
JPY	Japanese Yen	141.374	23-11-2008	2615.419
US$	US Dollar	1.482	23-11-2008	27.417

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