Field Guide to the Difficult Patient Interview 2nd ed

Description

With this practical manual, you'll be sure to maintain sensitivity in a time-pressured, managed care environment, ensure your patient is fully satisfied that his/her concerns have been addressed. - By Pratt and Gordon. (2004) 297pp

Visually inviting and easy to use, the \\\'Field Guide Series\\\' is your pathfinder to essential clinical procedures, differential diagnoses, and management strategies.

To ensure authoritative and reliable coverage, each guide focuses on a specific clinical subject and provides key insights from respected leaders in the field.

Inside this superb guide, you\\\'ll discover the communication techniques and practical strategies you need to handle even the most difficult patient encounters,

From delivering bad news to dealing with the angry patient to somatization - each chapter defines a commonly encountered problem and examines the cardinal principles and procedures to follow in the interaction.

- \\\"Pearls\\\" in each chapter share insights from the authors\\\' years of experience.

- \\\"Conversation repair\\\" tips help you smooth trouble spots and avoid pitfalls.

- Real-world doctor-patient scenarios ensure better encounters for you and your patients.

With this practical manual in your hands, you\\\'ll be sure to maintain sensitivity in a time-pressured,managed-care environment, ensure your patient is fully satisfied that his/her concerns have been addressed and know that your message has been heard and understood.

New to the second edition....

New chapter address critical topics including:

- caring for physician-patients.

- Communicating with colleagues

- Disclosing unexpected outcomes and medical errors

- Shared decision making and informed consent

- Teaches communication skills

New material explores clinical attitudes such as patience, curiosity,and hope.

All chapters and references are updated.

Date reviewed

20/04/2010

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AUS	Australian Dollar	1.608	04-05-2012	46.552
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